Terms of Service
Last updated: December 10, 2025
1. Acceptance of Terms
By accessing or using FlowDocs AI ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service. These Terms apply to all visitors, users, and others who access or use the Service.
2. Description of Service
FlowDocs AI is an AI-powered invoice processing platform that automates data extraction from invoices and documents. Our Service uses advanced artificial intelligence to analyze, extract, and organize invoice data for business use. Features include document upload, AI-based data extraction, data export, and integration capabilities.
3. User Accounts
3.1 Account Creation
To use certain features of the Service, you must register for an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.
3.2 Account Security
You are responsible for safeguarding your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
3.3 Account Termination
We reserve the right to suspend or terminate your account at any time for any reason, including but not limited to violation of these Terms. Upon termination, your right to use the Service will immediately cease.
4. Acceptable Use
You agree not to use the Service to:
- Upload or process documents that you do not have the right to use
- Violate any applicable laws, regulations, or third-party rights
- Upload malicious code, viruses, or harmful content
- Attempt to gain unauthorized access to our systems or other users' accounts
- Interfere with or disrupt the integrity or performance of the Service
- Use automated means to access the Service without our permission
- Reverse engineer, decompile, or disassemble our software
- Use the Service for any fraudulent or illegal purpose
5. Subscription and Payments
5.1 Pricing
Our Service is offered under various subscription plans as detailed on our pricing page. Prices are subject to change with reasonable notice. Your subscription will automatically renew unless cancelled before the renewal date.
5.2 Payment Terms
You agree to pay all fees associated with your subscription plan. Payments are non-refundable except as expressly stated in these Terms or required by law. We use third-party payment processors and do not store your payment card information.
5.3 Free Trial
We may offer free trials of our Service. At the end of the trial period, your account will be converted to a paid subscription unless you cancel before the trial ends.
6. Intellectual Property
6.1 Our Rights
The Service, including all content, features, and functionality, is owned by FlowDocs AI and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works from our Service without our express written permission.
6.2 Your Content
You retain all rights to the documents and data you upload to the Service ("Your Content"). By uploading content, you grant us a limited license to process, analyze, and store Your Content solely to provide the Service. We do not claim ownership of Your Content.
7. AI Processing and Accuracy
Our AI-powered extraction technology strives for high accuracy but is not guaranteed to be error-free. You are responsible for reviewing and verifying all extracted data before use. We are not liable for any errors, omissions, or inaccuracies in the extracted data. The Service is a tool to assist with data extraction and should not replace human verification for critical business decisions.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, FLOWDOCS AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM: (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE; (C) ANY CONTENT OBTAINED FROM THE SERVICE; OR (D) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT.
9. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.
10. Indemnification
You agree to indemnify, defend, and hold harmless FlowDocs AI and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees, arising out of or in any way connected with your access to or use of the Service or your violation of these Terms.
11. Data Protection
Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the collection and use of your information as described in our Privacy Policy.
12. Service Modifications
We reserve the right to modify, suspend, or discontinue the Service at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which FlowDocs AI is incorporated, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts of that jurisdiction.
14. Changes to Terms
We reserve the right to update or modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the updated Terms.
15. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.
16. Contact Information
If you have any questions about these Terms of Service, please contact us at:
FlowDocs AI
Email: legal@flowdocs.ai
Support: support@flowdocs.ai